Our Mission
We are the premier public sector healthcare delivery organization in the eyes of our customers; the plan of choice for governments seeking innovative partners to manage the most vulnerable populations; for members seeking a health plan that is attentive and sensitive to their needs; and among health care professionals seeking an effective partner in serving their patients.

Our Values
We serve people through a value and performance culture based on:

Integrity - We maintain the highest standards of business ethics, holding ourselves accountable for achieving our goals and meeting our commitments to customers, employees, partners and other stakeholders.

Quality - We focus on ensuring people find and receive the best science-supported care possible through an expansive network of health care professionals and facilities, and strive to provide efficient, timely service to customers and partners.

Innovation - We work to develop new approaches that improve health and well-being and transform the health care system through technology and research investments that generate creative, “next generation” solutions, as well as through a continual commitment to simplify the health care experience.

Diversity - We encourage a variety of thoughts and perspectives, and a workforce that reflects the diversity of our customers and markets.

Social Responsibility - We create value for the broader society, taking responsibility for how our work impacts people and communities. We volunteer our time and talents to improve the lives of the people in the communities we serve.

Our Operating Principles

1. Foster a work environment where employees:
   
   
• Receive clearly defined communications about AmeriChoice® strategies and goals
• Understand the requirements of their position; have adequate training and guidance; and be appropriately recognized for their successes
• Are respected and encouraged to grow personally and professionally.
  
  
2. Understand the unique needs of our members and enhance the quality of the health care experience for the underserved.
3. Employ new and innovative approaches to providing access to care and to breaking down barriers to health services for our members.
4. Understand the importance of providers to our mission and goals and ensure that they are provided the tools, resources and attention necessary to support their vital role.
5. Place the utmost importance on financial responsibility in all of our decisions and actions as part of good business practice and as part of a critical health care system funded by taxpayer dollars.
6. Exceed performance expectations of our customers and partners (members, government, providers and sister segments) and consistently look for ways to improve.