Help

The following is a basic guide for assistance with our websites.

Recommended browser and system settings (Microsoft Windows)
The optimal settings to use this website are:

• Microsoft® Internet Explorer 6.0+ with JavaScript enabled & Pop-Up Blocker disabled
• Adobe® Flash Player 6+
• 800 x 600 Monitor Resolution or greater.
• 56k dial-up connection (broadband recommended)

Recommended browser and system settings (Mac OS X)
The optimal settings to use this website are:

• Microsoft® Internet Explorer 2.2 or Mozilla Firefox 2.0+ with JavaScript enabled & Pop-Up Blocker disabled. The Safari web browser is NOT supported.
• Adobe® Flash Player 6+
• 800 x 600 Monitor Resolution or greater.
• 56k dial-up connection (broadband recommended)

Technical Support

AmeriChoiceOnline Assistance
For assistance with AmeriChoiceOnline, our secure provider portal, please submit a help ticket online. You can do this by logging into your AmeriChoiceOnline account and then going to the "My Account" tab and clicking on "Submit a Help Ticket".

All Other Technical Requests
For all other technical issues related to the use of this website, e-mail us at webresponse@americhoice.com.


For all other Member and Physician non-technical related issues, please call the Member or Physician Helpline for your plan as listed on our website.